I never like the concept of increasing frequency of public transport during peak hours because I personally feel that it leads to a vicious cycle. The reason is quite simple. If you know that the frequency of the public transport is 2 mins from 7am to 9am, you will try to time your journey between this time, thus creating more congestion.
Therefore, the solution to me is to abolish the concept of peak hour. For example for MRT, set a standardised frequency of 3-4 mins. The problem with the concept of peak hour is that it is encouraging people to travel between a certain time period, thus creating more congestion. This will in turn cause havoc to the frequency as everyone is trying to "squeeze" into the public transport during that time period.
I do like the idea though that the transport operators provide discounts to encourage people to travel during a certain time period instead of the concept of "peak hour". I feel that this method is a better way of doing crowd control.
If the concept of peak hour is kept, please look at how Hong Kong does it. The frequency is so close and I don't see people squeezing into the train since the train seems to come in back-to-back.
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