Monday, December 13, 2010

What happens when you take things out of context

A scene in a typical family meal setting:

Person A: How is your day today?

Person B: It sucks. Customer 1 was in today and as usual, she has her eye on the details. This is usually not much of a problem but Customer 1's attention to details caused a confrontation with Customer 2 and they both started arguing over it. The worst part is after that argument, they blamed the problem all on me even though I have nothing to do with it. In the end, I had to clear all that sh**.

Person A: Really? Maybe that had a bad day or something. Just treat it as customer service so that they will come back and give you more business.

Person B: I guess maybe you're right.

Nosy C (overhead the conversation): Ah-hah.

Nosy C to Customer 1: Hey,do you know that Person B was badmouthing you in front of other people. She said that your attention to details caused a confrontation with Customer 2, and she was complaining that she has to take all that sh** from you two.

Customer 1: Really?? That ... ... ...


Morale of the story? Don't look at piecemeal news and do not look at things out of context. It never tells the whole picture.


Rhinestic said...


Cynical Investor said...

But who took things out of context?

chantc said...

They key question is not who, but why.

Visit Rhinestic's Knick Knacks @ Etsy for handmade goods and supplies!

Related Posts Plugin for WordPress, Blogger...