This is rightly so because many of the people who are sitting on the fence are tired of waiting for the telcos and have jumped to Singtel. Evidence? Just look around you and you'll realised a lot of people are using iPhones, especially so when iPhone OS 3.0 was released.
Unless M1 and Starhub are targeting consumers that own a secondary handphone, they better do something about it. To me, there are 3 main reasons why people would rather switch to Singtel because of the iPhone:
- I believe you can only have warranty for the iPhone by presenting your Singtel number to the Hello shops. I heard of cases where people complained that they are not being able to service their iPhones but I know for the fact that Singtel shops do provide warranty directly for the iPhones. I believe this group of people had this problem because they did not subscribe to Singtel but instead bought those iPhones that were re-sold.
- Judging from the current trend, it seems that there's a new iPhone every year. If this trend continues, most people will definitely just keep trading in their old iPhone for the new ones every year. So M1 and Starhub should stop hoping for people who will ditch Singtel after they got their iPhones.
- Singtel is not AT&T. I didn't hear of Singtel's network dying under the load of the 3G subscribers. So M1 and Starhub shouldn't put too much hope that people will jump because of a deterioration of network qualilty.
M1 and Starhub... Get the hint??
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