Central control system for all trains

I was taking the train one day when I suddenly thought of the show called "Unstoppable". No, I was not thinking about the runaway train but more of the central control station that controls all the trains running at all the different railway tracks.

I'm not sure if that is the norm in the United States but if there is such a central control system in Singapore, it would solve the main problem where we arrive at the station on a connecting train/LRT only to see the train departing, and the next train coming in only after 6 mins. It's one of the daily frustrations that we encounter everyday. Having this central system will help control all the timings of all the trains running in the rail network and to time it such that trains are in the station just in time to catch the next group of passengers that are arriving from the connecting trains.

I just find it super irritating to arrive at the connecting station only to find the train pulling away. It's even worse when you the connecting lines are operated by the same company. Don't you?

Clarity & Goals

I quote from Rene Daumal:

It is still not enough for language to have clarity and content... it must also have a goal and an imperative. Otherwise from language we descend to chatter, from chatter to babble and from babble to confusion. 

It's not enough to be clear. Clarity without a goal will lead to confusion. Something to take note in our everyday life.

Do you know what is a weblog?

I think many do not know that a blog is actually a short for weBlog, which is an online diary where people would keep a running account of their personal lives. Why would people want to keep an online diary?

Personally, the reason I do this is because I feel that whenever I try to write something that I'm thinking about, it forces me to re-think on the topic and sometimes, I end up not writing that post because the very act of putting my thoughts to words make me re-think my stand. An online diary that allows comments will also help you to learn because someone might disagree with your thoughts and the reason is very valid.

Personally, I follow strictly to this definition and I've so far resisted attempts to focus my blog on a particular subject. That is not my main objective. My objective is to share and to learn, and hopefully I will continue on this path. Searching though my past thoughts can sometimes be very entertaining too. It shows how my thinking has evolved throughout the years. :)

Here's to blogging.

Singtel 2 GB limit is just an excuse

Recently Singtel has announced that new/re-contract plans starting from 1 July will have the 12GB data limit reduced to 2GB data limit for its cheapest data plan. The extra charges per GB will also be revised up soon. According to Singtel, this is to eliminate data-hogs who log on to the network for a long time and take up bandwidth simply because they know they have a high cap.
 
Seriously, is reducing the bundled data connection the only way? Of course not. It seems like after trying a priority pass on their broadband which I've written about here, they have given up on using Quality of Service (QoS) to regulate the phone data network.

The 2GB limit will not help Singtel because of the fact that very few of us actually track the amount of data that our phone is using. Period. Who will go into the settings to find out how much data that the phone is using? Furthermore, I believe the problem is more like there are insufficient base stations to service the number of people using smart phones. For those smartphones using AGPS (a.k.a fake GPS), if you can find that your phone is telling you that you're somewhere far away from where you are, most probably the base stations around your area is overloaded and the smart phone is confused on your actual location. Very common to see this if you're in the central area.

Personally, this reduction is a PR nightmare for Singtel and instead, they should try to implement QoS in their network. Put higher priority for connections to websites and email servers and seriously, put out a separate tier for those people streaming or downloading movies and images. It's no use penalising everyone when it's this group of users that are most probably using up your network bandwidth. They should target this group of users and charge them extra if they want the QoS to be removed.

Exodus from Singtel to other telcos? Yes. Definitely. My hope is that the other telcos don't think that this will resolve their problem. It seems that Starhub has followed Singtel and has reduced their data plan cap to as low as 1GB on the same day Singtel announced their changes. Problem is I don't recall seeing this piece of news until it was reported recently. Now I guess M1 is the only one left standing. As I recall, they were the first who introduced the 12GB cap. Let's see it they will follow suit.

Be careful when you click on the "Like"

In Facebook, I think many of us do not spare a second thought before clicking on the Like button. It can be something that you truly think is good, or something that is quite lame and you just like it for the fun of it.

Well, apparently somewhere in the terms of service that you agreed when you register with Facebook, you agree to participate in advertisements that Facebook will push to you. So how does that relate to you clicking on the Like button? It seems like companies can pay Facebook to automatically push out product post/images that you "Like" automatically to your wall. It will seem like it is being endorsed by you.

So be careful before you click on any "Like" button. Who knows. You might be endorsing something that you thought is quite funny.

Role of technology

Below is something that I read of the role of technology in any organisation, which I hope everyone should take note.

While technology cannot, and should not, make decisions for us, it can help us make better decisions. But the best decisions will always be the ones tempered by good judgement. Good judgement should distinguish between efficiency and effectiveness.

Application systems have no judgement; they only do things that we tell them to do, or designed them to do it. Application systems do not have intelligence (at least not yet), just efficiency. The system is just as smart as the one giving them the requirements (assuming no bugs of course).

Just do not understand why some people think that they can do wonders.

Agile or Hierarchy?

Recently I've been reading about SCRUM and Agile methodology and the uses of it in large organisations. No, I'm not talking about software development but in terms of whether the organisation can adopt this methodology as a culture.

Let me explain. Typical companies are hierarchical. Top-down approach is the norm and as a result, you have to go through several layers just to get approval to start a new project for example. Agile methodology will help to streamline this process and make the time-to-market more efficient.

For example, let's say you have several product lines. You can have product managers in-charge of the different products and they report directly to the CEO or Assistant CEOs. These product managers will hold the role similarly to the Scrum Masters, accountable for removing impediments to the ability of the team to deliver the product. The product team itself will be cross-functional and there's no such problems such as this my scope of work, that is your scope of work, etc.

The example given is for a technology company but there's nothing preventing this to be applied to other types of organisations. The advantage of such a set-up is that the goal is so much clearer to the team, and most importantly, it's a shared goal. It flattens the hierarchy so any changes or problems will and can be reflected earlier.

This does have its drawbacks. The team members have to be cross-functional and that by itself means that there may be difficulty getting such skill sets, and retaining them. However, you can't eat the cake without buying it. It's like project management. Cost, Schedule, Resource is linked like a equilateral triangle which affects the quality. You give some, you lose some. That's life.

So far I've not yet worked in such environments. Pity.

Culture of company attracts employees

Recently a lot of companies are lamenting that they have problems attracting employees to work in their company. My personal opinion, it's a 2-way street.

Let me bring up an example in the technology arena. Do you hear Apple, Google or even Microsoft having problems hiring people? Other than the salary, I firmly believe that it's also the company culture that matters to someone who is joining the company. I think that in this era, salary is no longer the only overriding reason for someone to join a particular company. The culture of the company, the career roadmap for the employee, the opportunities presented to the employee; they now matters to the employees and to some, they're even ranked higher than the salary offered.

SMEs may not have the "firepower" to offer the same salary benefits, but they do have the flexibility to offer other benefits such as flexi-work hours and shorter career roadmap to name a few. Sometimes, these matter more to certain people and who knows, these may be the type of employees you want working for you.

Implement COE, HDB style

I think the recent COE prices only shows one of the disadvantages of such a quota system. It benefits the rich compared to the everyday man because to them, the COE prices do not matter in their purchases while to others it might be a means of livehood.

Therefore, it's time to implement the COE, HDB style. What does that mean? Every Singaporean should be entitled to one COE based on the going price. If you need more than one car, you'll have to borrow less for the 2nd car, and have an excess charge on top of the COE price. For example, let's say you already have one car and you're buying an additional car, you have to pay a 40% downpayment in cash, and you need to pay 10% extra on top of the COE price that you have bidded for.

Implementing this will also reveal if the taxis are unfairly affecting the price of COE and if a separate category should be created just for them. Delaying the cut in COE is not resolving the root cause of the problem.

Be comfortable with uncertainty

I quote from Eckhart Tolle:

When you become comfortable with uncertainty, infinite possibilities open up in your life. It means fear is no longer a dominant factor in what you do and no longer prevents you from taking action to initiate change. The Roman philosopher Tacitus rightly observed that ‘the desire for safety stands against every great and noble enterprise.’ If uncertainty is unacceptable to you, it turns into fear. If it is perfectly acceptable, it turns into aliveness, alertness and creativity.

I especially like this sentence, "the desire for safety stands against every great and noble enterprise". Is this a sign for me? Hmm...